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Audyt kompetencyjny
Audyt kompetencyjny to usługa diagnozy i oceny kompetencji, a więc predyspozycji danej osoby lub grupy osób w zakresie wiedzy, umiejętności i postaw, pozwalających na wykonywanie pracy na odpowiednim poziomie umiejętności zawodowych.
Kompetencje są obserwowalne w zachowaniu, zatem można je mierzyć oraz kształtować (tzn. mogą podlegać zarówno spadkom jak i wzrostom). Każda kompetencja oprócz definicji składa się z kilku wskaźników (obserwowalnych zachowań), rozpisanych na kilka poziomów, w jakich mogą się przejawiać. Innymi słowy struktura kompetencyjna wygląda następująco: kompetencja – obserwowalne wskaźniki – poziomy natężenia danego wskaźnika.
Audyt kompetencyjny przeprowadzany jest przez niezależnych konsultantów celem zapewnienia obiektywizmu, profesjonalizmu oraz maksymalnej efektywności. Przeprowadzane działania pozwalają na uzyskanie informacji na temat poziomu wybranych kompetencji (np. kluczowych dla danego stanowiska pracy), posiadanych przez pracownika lub kandydata, a w związku z tym na:
• ocenę potencjału zawodowego;
• opracowanie ścieżek rozwoju;
• skuteczną rekrutację i selekcję (obsadzanie stanowisk na zasadzie zamka i klucza);
• określenie potrzeb szkoleniowych i zaplanowanie szkoleń;
• stworzenie i doskonalenie systemu ocen okresowych;
• optymalne wykorzystanie kompetencji pracowników;
• przeprowadzenie restrukturyzacji zatrudnienia.
Aby przeprowadzić audyt kompetencyjny, konieczne jest spotkanie zespołu naszych doradców z kadrą kierowniczą Klienta w celu właściwego zidentyfikowania umiejętności, wiedzy, cech i postaw, które są najważniejsze w wykonywaniu kluczowych zadań na poszczególnych stanowiskach pracy. W ten sposób określamy portfel kluczowych kompetencji dla danego stanowiska. Następnie przeprowadzana jest ocena wybranych pracowników/ kandydatów z uwzględnieniem wcześniej stworzonego modelu kompetencyjnego. Na końcu przeprowadza się integrację ocen oraz przedstawia ją w formie raportu całościowego oraz raportów indywidualnych. Istnieje możliwość włączenia w zakres usługi także sesji feedback dla osób oceniających, w trakcie której zostaną im przedstawione wyniki oceny oraz wskazania rozwojowe.
Cały proces audytu kompetencyjnego jest dopasowany do indywidualnych potrzeb każdego z naszych Klientów. W trakcie przeprowadzania go możliwe jest zastosowanie większości z oferowanych przez nas sposobów oceny (wywiady, kwestionariusze osobowościowo-kompetencyjne, zadania grupowe i indywidualne).
Więcej informacji na temat audytu kompetencyjnego udzielą Państwu nasi konsultanci.